Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maureen Mikula

Maureen Mikula

April 11, 2025

5  out of  5
rating by Maureen Mikula
"Working with Liza from Bethany Harbin, State Farm has truly been a pleasure!!!! From the moment I met and spoke with her on the phone, I found she was extremely knowledgable, hard working on my behalf, professional and extremely friendly. Now, 3 years later, she continues to be exemplary in her position. She goes above and beyond to take all my calls, answer all my questions, always looking for ways to benefit me financially whether it’s with my car insurance policies, renters insurance, sending me a copy of this or that. I have yet to ever catch her on a bad day. I don’t think she has them. ☺️ If you need insurance, call her! Liza, or anyone in their office will bend over backwards to meet your needs. I highly recommend her!! Their office is located in Nashville, TN."
Profile photo of Katie Kronk

Katie Kronk

April 4, 2025

5  out of  5
rating by Katie Kronk
"Working with Bethany Harbin State Farm Insurance is one of the easiest and best decisions you can make when it comes to coverage. They’ve been serving my family for years with outstanding care, professionalism, and consistency. So when it was time for me to get my own car insurance, there was no hesitation—I knew I’d be calling them. While the entire team is amazing, I primarily work with Raegan, and she is truly exceptional. She’s always quick to respond, incredibly knowledgeable, and makes the entire process feel effortless. Her support, kindness, and attention to detail have made every interaction a great experience. I would recommend Bethany Harbin State Farm Insurance without reservation. They’re dependable, thorough, and genuinely care about the people they serve."
Profile photo of Noni Marshall

Noni Marshall

April 2, 2025

5  out of  5
rating by Noni Marshall
"The ladies at Bethany’s office have been so great in every way possible. Every time I call, they are chipper on the phone and happy to help. I had a car’s transmission go out, a new car stolen, and another new car needing out of state insurance all happen within the span of 1.5 years and they have walked me through the insurance process so patiently after each incident. Most recently, I’ve had an ongoing issue with the MVA in my new state and they have been right there ready to send over any documentation I request. They’re so patient and really just want to help you get your issues resolved!"
We responded:
"Thank you so much for your kind words! We know insurance situations can sometimes be stressful, so it means the world to us that we’ve been able to make things easier for you. If you ever need anything, don’t hesitate to reach out!"
Profile photo of Melissa Capocaccia

Melissa Capocaccia

March 31, 2025

5  out of  5
rating by Melissa Capocaccia
"Liza was so helpful and knowledgeable when I had questions on what my policy covers. She made it easy to understand the difference in tiers of coverage and upgrading my policy. Could not have asked for a better experience!"
We responded:
"Thank you Melissa! We are happy to hear you are pleased with our services!"
Profile photo of McKenna Mangold

McKenna Mangold

March 31, 2025

5  out of  5
rating by McKenna Mangold
"I have had nothing but great experiences with this office! I cannot recommend Liza enough. She is so helpful and always goes above and beyond for me!!"
We responded:
"Appreciate your review McKenna!"
Profile photo of Courtney Carroll

Courtney Carroll

March 31, 2025

5  out of  5
rating by Courtney Carroll
"Every interaction with the Harbin's and team has been positive. Thankful for them always showing up when needed!"
We responded:
"Thank you Courtney!!"
Profile photo of Trenece Eady

Trenece Eady

March 28, 2025

5  out of  5
rating by Trenece Eady
""PERFECTION" is how I see Bethany and her team. They are like your insurance family!!! I moved to TN in 1994 and needed to change car insurance to something local. At the time the phone books were printed and that's how I found State Farm, called the office and Bethany herself answered. I knew that's who I wanted my insurance with. 31 years later I am still with her and she insures our cars, home, life...EVERYTHING! If you are looking for this type insurance care, look no further. BETHANY HARBIN is the agent for you! Team, THANK YOU! ~The Eady's ⚘️"
We responded:
"Wow! This absolutely made our day! Thank you Trenece for your kind words and for trusting us with your insurance needs for the past 31 years. I am so grateful for your loyalty and support. Myself and the team truly value our relationship with you. Thank you again for being part of our insurance family!"
Profile photo of Michelle Brooke

Michelle Brooke

March 25, 2025

5  out of  5
rating by Michelle Brooke
"I love Raegan and feel really looked after and cared for! I have had a great experience with this office so far."
We responded:
"Thanks Michelle! We appreciate you and are happy to have you with our office!"
Profile photo of Damian Marshall

Damian Marshall

March 25, 2025

5  out of  5
rating by Damian Marshall
"Bethany’s team exemplifies what personal service is all about. Our questions are answered promptly and with care. And maybe even better, there are times we don’t have questions at all, but they’ll reach out to let us know of new options. We could all use more businesses like Bethany’s."
We responded:
"Thank you so much Damian! We appreciate your support and look forward to continuing to serve you!"
Profile photo of paul john boulifard

paul john boulifard

March 24, 2025

5  out of  5
rating by paul john boulifard
"Bethany and her team are fantastic. I too am a small business owner and am very keen on the referral network. I was in search of changing directions in relation to insurance provider, so I asked around and got Bethany's information. From initial call all the way to delivery of policies, it was 5 star after 5 star service. I would highly recommend her and the team that she manages. Oh... I almost forgot... She also saved me a bunch of money.... Thank you Bethany!"
We responded:
"Thanks Paul! So glad Anthony referred you to us. Glad we were able to help you out! We appreciate you! "
Profile photo of Greg Knotek

Greg Knotek

March 18, 2025

5  out of  5
rating by Greg Knotek
"Bethany and her crew are absolute rock stars! Very friendly down to earth manner combined with outstanding service and professionalism !! I would give 10 stars if allowed!!"
We responded:
"Thank you Greg! We appreciate you just as much and appreciate the awesome feedback!! "
Profile photo of Rebecca Howard

Rebecca Howard

March 17, 2025

5  out of  5
rating by Rebecca Howard
"Dawn is amazing! Made transferring insurance state-to-state easy."
We responded:
"Thank you Rebecca! We are happy to have you here with us. Thanks for choosing our office!"
Profile photo of Amanda Christian

Amanda Christian

March 13, 2025

5  out of  5
rating by Amanda Christian
"This team has supported me for almost 15 years. They are all truly magical! They are all really personal and ready to jump in to help. Tracy has always been a rock star for me, and recently, I had the privilege to work with Dawn, and she knocked it out of the park."
We responded:
"Thank you so much for your kind words Amanda! We truly appreciate you taking the time to share your experience and being a loyal customer of ours!!"
Profile photo of Karen M

Karen M

March 11, 2025

5  out of  5
rating by Karen M
"If you are looking for an Insurance agent that treats you like family, you are in the right place. Bethany and her team are Amazing. I have a situation that needed more attention, and any time I do, she is so quick to respond. She always makes me feel safe and cared for. I would recommend her and her team to Everybody!"
We responded:
"Thank you so much for your kind words Karen! Our team is always here to provide the care and attention you deserve, and it means the world to us that you feel safe and supported. Appreciate you!"
Profile photo of Deb Y

Deb Y

February 20, 2025

5  out of  5
rating by Deb Y
"I have been with Bethany Harbins office for over 5 years! They have always been responsive, friendly and easy to work with! Tracey is always pleasant and joyful, especially when dealing with claims! Thanks everyone for your commitment to customer service!"
We responded:
"Thank you Deb! We greatly appreciate your review and trust in our office! "
Profile photo of Sharon Tucker Couch

Sharon Tucker Couch

February 20, 2025

5  out of  5
rating by Sharon Tucker Couch
"I always had the greatest pleasure talking to Tracey Harbin @State Farm Insurance. He always listened to my situation and gets me the best deals for my money and I really appreciate that 🥰 He always makes you feel comfortable and keeps you laughing, wish we had more people that enjoy their job 🙏"
We responded:
"Thank you Sharon! We take pride in making our customers feel comfortable and happy. Appreciate the review!!"
Profile photo of Jennie Micus

Jennie Micus

February 19, 2025

5  out of  5
rating by Jennie Micus
"Dawn has been fantastic to work with taking care of our multiple insurance needs. Thorough and friendly, her enthusiasm is contagious and it's clear she loves what she does. She does "it" well. We tackled four separate policies for our return to TN and laughed a lot in the process. Most notable...she gets hockey and all things Midwest while living a southern life, which is refreshing. Call Dawn and see what she can do for you."
We responded:
"Jennie, thank you so much for your kind words! It’s a pleasure to have you and your family. Im so glad Dawn could make the process smooth—and even fun! Thank you!"
Profile photo of Sheena Littlejohn

Sheena Littlejohn

February 18, 2025

5  out of  5
rating by Sheena Littlejohn
"I have been with this office for many years. They have always went above and beyond to try and keep rates low and work with you. I've spoke to several people but Reagan and Liza have been absolute gems to speak with. Everyone is very kind and really tries thier best to help you in all circumstances. Will definitely stay a long time customer!"
We responded:
"Thank you so much Sheena!! We appreciate your business over the years and are happy to have you and your family here with us!! Appreciate the awesome feedback! "
Profile photo of Jess

Jess

February 14, 2025

5  out of  5
rating by Jess
"Bethany & her team are the best I’ve ever seen in the insurance business. They all work together well and make you feel like family!! Special shout out to Liza & Raegan who have helped me multiple times throughout the years!!!!! 5 stars all the way ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you Jess for your awesome review!! We greatly appreciate you and love knowing you are happy with our services!!"
Profile photo of Robert Harris

Robert Harris

February 13, 2025

5  out of  5
rating by Robert Harris
"Bethany and her team have always treated our family well. When our car was totaled, Reagan was extremely patient with us, went back and forth with claims, and helped us get into a rental car to help us as we look for a new car. Couldn’t recommend highly enough!"
We responded:
"Thank you for your review Robert! We appreciate you and are always happy to help! "
Profile photo of Ari R

Ari R

February 8, 2025

5  out of  5
rating by Ari R
"Although I haven’t used their insurance services, I had a wonderful experience with this business—thanks in large part to Liza. While driving on the highway, I ran over a metal cylinder and had to pull over to fix my tire. I decided to park in their lot, and immediately, Liza greeted me with genuine concern. She asked if I was alright and offered to help me put on my spare tire. Not only that, but she also offered me a drink and invited me into the office to stay warm. Her kindness and care were truly heartwarming. If they treat complete strangers with such compassion, I would gladly give my business to them in any other service as well."
We responded:
"Hi Ari! Greatly you appreciate you taking the time out to leave us a review about your experience with our office. We are here to help whether you are a client of ours or not! Please don’t hesitate to reach out for any of your insurance needs! Thanks again! "
Profile photo of Bridget Del Boccio

Bridget Del Boccio

February 6, 2025

5  out of  5
rating by Bridget Del Boccio
"Dawn was absolutely wonderful! She helped us save so much money on our home and auto insurance. She was extremely knowledgeable and so friendly."
We responded:
"Hi Bridget! Welcome to our office and thank you for your awesome review! We look forward to working with you!"
Profile photo of tyler kulp

tyler kulp

February 3, 2025

5  out of  5
rating by tyler kulp
"Dawn H. Is excellent. New to the area and she gave me the complete run down and got me on an affordable policy in a literal hour. Couldn’t have been easier."
We responded:
"Welcome to the area Tyler! Glad you chose our agency and welcome to Nashville! "
Profile photo of Shelley McWright

Shelley McWright

January 27, 2025

5  out of  5
rating by Shelley McWright
"Bethany’s great! She was able to help me and those that I’ve referred to her. I highly recommend her."
We responded:
"Thank you for your review Shelley and allowing us to help you and those you have referred! We appreciate you!"
Profile photo of Cindy Chambers

Cindy Chambers

January 21, 2025

5  out of  5
rating by Cindy Chambers
"I highly recommend Dawn Han at Bethany Harbin's State Farm Insurance Agency. She took great care to move my auto insurance policy from Texas to Tennessee. Thank you for making the process easy and stress-free."
We responded:
"Welcome back to TN, Cindy! Thanks so much for your review! We appreciate you!"